课程目标: Students can return faulty goods, ask for a refund or exchange and politely complain in a shop.
添加课程后会得到词汇集和练习的副本,课程会在编辑器中打开:可以在那里调整步骤并上课。
课程计划
- 1
热身
引导学生开口并进入主题的问题。
- When did you last buy something you didn't really need?
- Do you prefer shopping online or in real shops? Why?
- Have you ever bought anything second-hand?
- What's the best bargain you've ever found?
- 2
新单词
认识单词并在游戏中巩固。
配对句子填空refund · bargain · discount · receipt · guarantee · overpriced · customer · cashier · try on · complain · exchange · in stock · queue · spend · second-hand
词汇集中的全部单词 - 3
练习
在语境中练习本课单词。答案只有您能看到。
- 填空
The headphones stopped working after a week, so I took them back and asked for a ___.
答案: refund / full refund - 填空
They won't give you your money back if you haven't kept the ___.
答案: receipt - 填空
I'm afraid we haven't got that model ___ stock at the moment.
答案: in - 填空
If the shop ___ (not / give) me a refund, I'll write a complaint.
答案: doesn't give / does not give - 选择题
A coat that cost €200 is now €60. It's a real ...
receiptbargainguaranteecomplaint - 选择题
Choose the most polite way to start a complaint.
Give me my money back now.I'm afraid there's a problem with this jacket I bought here.This shop is terrible and you know it. - 选择题
By the time I got to the shop, they ___ the last phone in the sale.
have soldhad soldsell - 判断对错
Read: "I bought a kettle last Saturday, but it leaks. I've still got the receipt and it has a one-year guarantee. The shop says I can exchange it, but they haven't got the same kettle in stock." The writer has lost the receipt.
答案: 错误 - 判断对错
Read the text again. The shop can't give the writer the same kettle today.
答案: 正确 - 讨论题
You bought a jumper online, but it's the wrong size. Write a short message to the shop asking to exchange it.
参考答案: Hello, I ordered a blue jumper last week (order 4521), but it's too small. Could I exchange it for a size L, please? I've still got the receipt. Thank you!
- 填空
- 4
口语
学生用新单词回答。
- Have you ever complained in a shop or restaurant? What happened?
- Do you think expensive things are always better quality? Give an example.
- Would you buy second-hand clothes or electronics? Why or why not?
- Are sales and discounts really good for customers, or do they make us buy too much?
- What would you do if a cashier gave you too much change?
- 5
复习
本课单词测验。选择学生后,是其链接中的家庭作业。
选择题